SUPPORTING YOU ALL THE WAY!
Our team are more than happy to walk you through a Live Demo and provide a Customisable Demo of our Unattended Vending simulations while creating your custom vending configuration and demonstrating both the User Interaction experience and the Back-end Portal Access and User interface simplicity.
Next we will even
From there in collaboration with TCN Vending we can build and / or configure the “Visualvend Interactive Vending Experience” to your needs.
“Test Vend” with our partner TCN Vending all your products as part of our Initial Pre-Shipping Quality Control and optimise the product layout and aisle configuration.
This is then followed up after delivery by our Vending Health Checks, providing on-going customer support and Updates via our help-desk and via our strategic partners.
If you're looking for an unattended vending platform to vend your products, then let's discuss your current challenges and what products you would like to supply unattended in a unique user interactive way.
Whether it's
Whether it's drinks, power banks, gloves, cup cakes, dog treats, snacks, collectibles, PPE, or even eggs or if you need a custom vending solution for your product launch, reach out to us and let's chat about your current needs and/or how we can assist in helping.
VisualVend Interactions platform can be tailored to any user interaction experience needed for Vending products and optimised for TCN Vending’s range of vending machines.
The payment platform can also be ported to any NAMA/EVA standard Vending Machine platform*
Technical Support
Customer satisfaction is our top priority - we pride ourselves on building long term partnerships from initial enquiry, through the vending configuration and user training and finally in providing on-going customer support via our Help-Desk and Online support VisualVend Resources.
VisualVend Interactions has specifically designed its support functions to help you manage your business whilst on the move.
Our Mobile Web First portal allows you to access a comprehensive menu of live data and includes access to online user manuals, configuration files and Video Conferencing sessions for official VisualVend Interactions
releases so that any features or functions that you may have forgotten during training can be easily refreshed. It is also an excellent point of reference to find out more about the advanced capabilities of your system.
Available Support Services
We understand that sometimes you might need just a little more personalised help - and we are here to help and can assign a Vending Hardware and / or Solutions support engineer to assist to resolve your specific challenges. You will also be able to use our online portal for Vending, Age Verification and / or Asset tracking / access controlled dispatching software backed up by our personal service.